We know you're just dying to to receiving your package, so we ship Priority Canada Post for all orders within Canada. Shipping is free with orders over $150. Flat rate is $15 across Canada. Please allow up to 48 hours to process your order. Orders placed after Noon EST on Fridays and over the weekend will ship the following Monday.
To maintain the integrity of our products, we cannot, under any circumstances accept returns on beauty products, opened or otherwise.
All clothing, swimwear, accessories and Jewellery is final sale. Please understand with the global pandemic we have a strict return policy for the safety or our clients and staff. Exceptions can be made for unworn and unused (sealed) items however we reserve the right to charge a 30% restocking fee.
If your parcel is returned to us because it was undeliverable/unclaimed, you will be charged the return-to-sender fee which is usually the initial shipping cost.
DAMAGED OR DEFECTIVE ITEMS
If you receive a product from us that appears to be damaged or defective, please accept our apologies and contact us within 48 hours at [email protected] or (514) 205-3303. After 48 hours we can no longer accommodate your claim.
We are not responsible for lost or stolen packages, duties and/or any extra courrier charges.